Shipping Policy

Feel Pure is based in Oakville, Ontario, Canada and ships across Canada, as well as both, to the USA, and Internationally to provide you with the products you need when you need them. We use professional couriers to ensure your order is delivered quickly and with the utmost care. Any orders placed before 3pm are shipped same business day. Please ensure the address is entered correctly and is entered in consideration of any potential closures due to Covid-19. For security reasons, delivery addresses cannot be changed once the order has been placed.

For orders within Ontario, we offer same day delivery options, through our own freight and logistics, starting at only $100. Orders within Canada are delivered within 1-5 business days. Most orders to urban areas can be delivered as quickly as 1-2 business days, while orders to rural areas typically arrive within 3-5 business days. For international orders, please contact our dedicated sales reps for shipping times and pricing.

Shipping Prices:

Feel Pure is committed to getting you the products you need, which is why we offer free shipping on all orders over $50. Sometimes you just need that one thing, and we understand that too! That is why we aim to keep shipping prices as low as possible. Here are our shipping rates for retail orders under $50:

Canada Standard Shipping: $10.00 (Free for orders over $50)
USA Standard Shipping: $25.00 (Free for orders over $50)

At Feel Pure we aim to get you your products fast, and that is why we use quick shipping options as our standard method of delivery! Need your order faster? Select express shipping at checkout for even faster delivery. Rates for express shipping are:

Canada Express Shipping: $35.00
USA Express Shipping: $35.00

If you are browsing our website from outside of Canada and the USA, please call us and let us know what products you are looking for and we would be happy to quote you and arrange for international shipping.

For larger wholesale orders, our team can help you to arrange pickup or freight and delivery.

Pickup:

Save on shipping with our in store pick up option. Simply select pick up as the shipping option at checkout and then stop by the store to collect your order!

Feel Pure is located at 578 Kerr Street in Oakville, Ontario. We are in the Techville Plaza at the intersection of Kerr and Speers. The closest highway exits are the Dorval exit and the Kerr street exit.

Pickup is available anytime during our operating hours as listed below;

Monday: 11am – 7pm
Tuesday: 11am – 7pm
Wednesday: 11am – 7pm
Thursday: 11am – 7pm
Friday: 11am – 7pm
Saturday: 11am – 5pm
Sunday: Closed

Due to Covid-19, if you have selected to pick up your order, please call ahead to schedule your pickup. This helps us to ensure we keep social distancing practices in place and that we have your order ready to pick up. To schedule your pickup, our team can be reached at 1-289-769-8454.

Please note:

Any shipping fees are final and non refundable.

For large wholesale orders where standard shipping is unavailable, additional freight and delivery charges may apply.

Due to the overwhelming amount of orders, and additional constraints due to Covid-19, we cannot be held responsible for delays in shipping. We apologize for any delays and will do our best to ensure you receive your order as quickly as possible. Thank you for your patience.